Who we are
Established in Australia for over forty years, we are a global education franchise organisation dedicated to helping students reach their full potential in English and Mathematics. We aim for our students to develop life-long skills of self-learning, self-discipline, concentration and motivation. Just like our students, we are equally committed to developing our staff to their full potential within a supportive and collaborative work environment.
The role
We are seeking a highly motivated Digital Marketing Coordinator with a customer-centric mindset to join our close-knit Public Relations team in Chatswood. This is a casual position which has the potential to become permanent full-time for the right candidate.
In this role, you will:
- Monitor and enhance our online presence across search engines, directories, and listing platforms
- Support our Franchisees and Field Staff in optimising centre listings for consistency, accuracy, and improved local SEO performance
- Provide guidance on website SEO including keyword analysis, content recommendations, and structural improvements
- Keep up to date with SEO/SEM trends, algorithm updates, and digital best practices
- Assist in website optimisation and performance improvements
- Support reporting and analytics, including dashboards and insights from GA4 and other platforms
- Collaborate with internal teams and external partners on search optimisation initiatives
- Monitor and report on online reviews across platforms such as Google and Facebook
- Support Franchisees in improving their online reputation and review performance
- Assist Franchisees with social media account setup, troubleshooting, and compliance
- Monitor Franchisees’ centre-based social media pages to ensure alignment with brand guidelines
- Develop training guides, toolkits, and support materials for Franchisees
- Provide general administrative and team support as required.
What you need to succeed in this role (essential):
- Tertiary qualification from a recognised university in marketing, digital media, communications, or a related discipline
- 1-2 years of experience in digital marketing, SEO, SEM, or online brand management
- Understanding of Google Business Profiles, online listings, and local SEO optimisation
- Strong communication and interpersonal skills
- Customer-centric approach with the ability to support and guide stakeholders
- Self-motivated, proactive, and results-driven
- Strong organisational skills and attention to detail
- Ability to work independently and collaboratively
- Advanced Microsoft Office skills (Excel, Word, PowerPoint).
Highly desirable:
- Experience with Google Analytics 4 (GA4) or other analytics platforms
- Familiarity with social media management tools (e.g. Meta Business Suite)
- Understanding of website structure, metadata, and keyword integration
- Ability to explain technical digital concepts to non-technical audiences
- Experience with digital reporting tools.
What we will offer you:
- A competitive salary
- Company laptop
- Collaborative team culture
- Ongoing learning and development opportunities
- Regular social events
- Hybrid working arrangements
- Convenient office location close to public transport.
To apply, please email an up-to-date copy of your cover letter and resume to recruitment@kumon.com.au.